Fundraising Assistant

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.

You can find out more about us here.

About you

Are you a budding fundraiser with a passion for diversity, equality, and inclusion?

Our supporters are at the heart of what we do, and the Fundraising Assistant role offers a unique opportunity to develop your fundraising experience whilst working with our fantastic supporters daily.

You will be a multi-tasker and a proven team player, with excellent oral and written communication skills, a creative mind, and a proactive approach to problem solving. You will be self-motivated, organised, and able to prioritise whilst delivering excellent supporter care and building relationships.

This is an amazing opportunity for an ambitious fundraiser, ideally with a background in the third sector, who is keen to learn and develop new skills whilst advancing their career.

You will have a commitment to empowering deaf people and be willing to learn British Sign Language as part of your role.

The role

Key responsibilities of the role include:

• Support and deliver first rate supporter stewardship to ensure that our supporters have the best fundraising experience.
• Act as an enthusiastic first point of contact for all fundraising queries.
• Support and proactively explore new opportunities and partnerships for community and corporate support.
• Supporter stewardship for third party events in Scotland.
• Process donations, thank supporters, and update records in a timely manner.
• Deliver talks, pitches and be present at community events and cheque presentations.
• Manage volunteers in region and support volunteering fundraising.
• Support with fundraising events and other events as required.
• Maintain mailing lists to ensure they are up to date with valid GDPR consent.
• Ensure regular contact with subscribers and other mailing list contacts.
• Manage administration of online fundraising tools (e.g., JustGiving) and prepare reports.
• Assist with administration and promotion of fundraising campaigns.
• Assist and support with fundraising event planning and coordination.
• Process Gift Aid claims.
• Fundraising and event research such as event suppliers, raffle prizes, new third-party events, and contacts for corporate and community group pipelines.
• Send out fundraising materials and merchandise, including supporter packs.
• Act as an ambassador for the charity.